Terms of Service
Last updated: January 26, 2026
Welcome to Next Raven Systems. These Terms of Service ("Terms") govern your access to and use of the Next Raven Systems website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website at nextravensystems.com or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
Next Raven Systems Inc. provides operational intelligence software for healthcare organizations, including but not limited to:
- VitalQuery workforce analytics platform
- StaffMatrix staffing optimization tools
- ShiftStart Pro scheduling software
- Related consulting and implementation services
Specific product terms may be provided in separate agreements.
3. Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website
- Interfere with or disrupt the website or servers
- Collect or harvest any information from the website without permission
- Use any automated means to access the website
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Next Raven Systems Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
5. User Submissions
Any information you submit through our contact forms or other means may be used by us to respond to your inquiries and improve our services. By submitting information, you grant us a non-exclusive right to use such information for business purposes.
6. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content or practices of any third-party sites.
7. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEXT RAVEN SYSTEMS INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.
9. Indemnification
You agree to indemnify and hold harmless Next Raven Systems Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the website or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Hartford County, Connecticut.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the new Terms.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Information
If you have any questions about these Terms, please contact us:
Next Raven Systems Inc.
Hartford, Connecticut
Email: info@vitalquery.com